Terms & Conditions

Introduction

Welcome to Mister Superfoods. These Terms & Conditions govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

About Us

Mister Superfoods is dedicated to providing premium wellness products designed to support focus, energy, and overall wellbeing. We strive to ensure that all information presented on our website is accurate and up to date.

Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

Products

We make every effort to accurately display product descriptions, images, ingredients, and information on our website.

However, product packaging, colors, images, and specifications may vary slightly from those displayed online.

All products are subject to availability.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

Health Disclaimer

The information provided on our website is for general informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using dietary supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

You should not rely solely on information provided on our website when making health-related decisions.

Orders

When you place an order, you are making an offer to purchase products subject to these Terms & Conditions.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

  • Product availability

  • Pricing errors

  • Payment issues

  • Suspected fraud

  • Violation of these Terms & Conditions

If an order is cancelled after payment has been received, an appropriate refund will be issued.

Pricing

All prices displayed on our website are listed in the applicable currency and may be subject to taxes where required by law.

We reserve the right to change prices at any time without notice.

Despite our best efforts, occasional pricing errors may occur. If a pricing error is discovered, we reserve the right to cancel or refuse affected orders.

Payment

Payment must be received before products are shipped.

We accept approved payment methods displayed during checkout.

All transactions are processed through secure payment providers.

We do not store complete payment card information on our servers.

Shipping & Delivery

We ship throughout Europe.

Orders are generally processed within 1–2 business days.

Orders placed before 17:00 are typically shipped the same day.

Estimated delivery times are:

  • Belgium: 1–2 business days

  • Netherlands, Germany, and France: 2–4 business days

  • Other EU countries: 3–7 business days

Delivery times are estimates and may vary due to circumstances beyond our control.

Free shipping is available on qualifying orders as indicated on our website. Standard shipping charges are calculated during checkout.

Once an order has been shipped, tracking information will be provided by email.

Returns & Refunds

If you are not satisfied with your purchase, please review our Returns Policy for complete details regarding eligibility, return procedures, and refund conditions.

Returned items must generally be unused, unopened, and returned in their original condition unless otherwise required by applicable consumer protection laws.

We reserve the right to refuse returns that do not meet our return requirements.

Intellectual Property

All content on this website is owned by or licensed to Mister Superfoods and is protected by applicable intellectual property laws.

This includes, but is not limited to:

  • Logos

  • Product names

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Website design

  • Text content

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Interfere with website security

  • Attempt unauthorized access to systems or data

  • Distribute harmful software or malicious code

  • Violate applicable laws or regulations

Any misuse of the website may result in restricted access and legal action where appropriate.

Limitation of Liability

To the maximum extent permitted by law, Mister Superfoods shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Inability to use the website

  • Product use

  • Website interruptions

  • Technical issues

  • Delayed deliveries

Our total liability shall not exceed the amount paid for the applicable order.

Nothing in these Terms & Conditions limits rights that cannot legally be excluded under applicable consumer protection laws.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, practices, or availability of third-party websites.

Use of third-party websites is at your own risk.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website following updates constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.

Any disputes arising from the use of this website or the purchase of products shall be subject to the jurisdiction of the appropriate courts.

Contact Information

If you have any questions regarding these Terms & Conditions, please visit our Contact page and a member of our team will be happy to assist you.